Terms of service

Overview

This website is operated by Gentleman's Products ("we", "us", "our"). By visiting our site or purchasing something from us, you agree to be bound by the following terms and conditions ("Terms of Service"). Please read them carefully. If you do not agree to these terms, please do not use this site.

Online store terms

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state of residence, or that you have given us your consent to allow any of your minor dependents to use this site. You may not use our products for any illegal or unauthorized purpose.

Products and pricing

All prices are in US dollars. We have made every effort to display the colors and images of our products as accurately as possible, but we cannot guarantee that your device's display will be accurate. We reserve the right to modify or discontinue products and to change prices at any time without notice. Product descriptions, specifications, and pricing are subject to correction if an error is found.

Promotions and discount codes

Discount codes (for example, WARM2) must be entered at checkout and cannot be applied after an order is placed. Codes cannot be combined unless stated otherwise. We reserve the right to end or modify promotions at any time.

Orders

We reserve the right to refuse or cancel any order for any reason, including limitations on quantities available for purchase, inaccuracies in product or pricing information, or suspected fraud. If we cancel an order after payment, we will issue a full refund. You agree to provide current, complete, and accurate purchase and account information for all purchases.

Shipping and delivery

Shipping terms, delivery estimates, and costs are described in our Shipping Policy, which forms part of these Terms.

Returns and refunds

All purchases are covered by our 30-day money-back guarantee, described in our Refund Policy, which forms part of these Terms.

Product safety and proper use

Our rechargeable hand warmers contain a lithium-ion battery. Use only the included USB cable or a certified USB charger. Do not charge under bedding, pillows, or other flammable materials. Do not puncture, crush, disassemble, or expose the device to water or extreme heat. Keep out of reach of small children. Follow all airline rules for carrying power banks; the device must travel in carry-on luggage, not checked baggage. We are not responsible for damage or injury resulting from misuse or failure to follow these instructions.

Warranty disclaimer and limitation of liability

Except for the 30-day money-back guarantee described in our Refund Policy, our products are provided "as is" without any other express or implied warranty. To the fullest extent permitted by law, Gentleman's Products shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our products or this website. Our total liability for any claim shall not exceed the amount you paid for the product in question.

Accuracy of information

Occasionally there may be information on our site that contains typographical errors, inaccuracies, or omissions. We reserve the right to correct any errors and to update information at any time without prior notice.

Intellectual property

All content on this site, including text, images, logos, and product designs, is the property of Gentleman's Products or its suppliers and is protected by applicable copyright and trademark law. You may not reproduce or use it without our written permission.

Third-party links

Our site may contain links to third-party websites that are not affiliated with us. We are not responsible for the content or practices of those sites.

Privacy

Your submission of personal information through the store is governed by our Privacy Policy.

Governing law

These Terms of Service are governed by and construed in accordance with the laws of the State of Texas, United States, without regard to conflict-of-law principles.

Changes to these terms

We may update these Terms of Service from time to time by posting changes on this page. Your continued use of the site following any changes constitutes acceptance of those changes.

Contact

Questions about these Terms of Service should be sent to support@heatkeep.us. Gentleman's Products, Fort Worth, Texas, USA.